We care about your privacy — and your trust means everything to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from zelora.shop.
What We Collect
To serve you better, we collect the following:
- Your name and contact details (email, address, phone number)
- Shipping and billing address
- Browser/device data (to improve site experience)
- Site navigation behavior (so we can optimize what you see)
Why We Collect It
We use this information to:
- Process and ship your orders accurately
- Provide customer support and order updates
- Optimize your experience across devices (mobile/tablet/desktop)
- Send emails (if you’ve subscribed to our VIP newsletter)
How We Share It
Only when necessary, we may share limited data with trusted third parties to complete your orders:
- Payment processors – to verify and handle transactions securely
- Fulfillment teams – to package and ship your products
- Postal carriers – to deliver your orders
- Email platforms – to send you updates (if opted in)
Your Consent
By browsing and using our site, you consent to the use of your data as described here. If you disagree, we kindly ask that you refrain from using our site.
Your Rights
You can always reach out to us at support@zelora.shop to:
- Please request a copy of the data we’ve collected about you
- Ask us to delete your data from our system
- Withdraw previously given consent at any time
GDPR Compliance
We comply with the General Data Protection Regulation (EU 2016/679) and take your privacy seriously. We only collect what’s needed, and we keep it safe.
Thanks for trusting Zelora. We’re here to keep things simple, secure, and always stylish.
