After receiving your order confirmation email, order(s) are processed within 1-3 business days (excluding weekends and holidays). When your order ships, you will receive an email notification from Ship Easy, including a tracking number you can use to check your status.*While we currently only ship to the US, we are actively working on expanding our shipping services to other countries. We appreciate your patience and look forward to serving you internationally soon.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US Warehouse are shipped through USPS.
Shipping time is subject to variation based on the destination and warehouse location. Please be aware that during high-demand seasons, the estimated delivery time may be extended. We appreciate your understanding and patience during these times. :
*This doesn’t include our 2-5 day processing time.Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 48 hours, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Orders can be canceled until they are shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Gorgeous little anklets - came on time for birthday present and well well packaged - all in individual bags within a lovely black fabric pouch - would buy again for the great price
Because there was so many I gave some out as birthday gift with there birthday being in the summer
Received ankle chain was happy with product price and packaging, also arrived very quickly, would definitely recommend this item.
I love anklets and this is very pretty - stays on all the time and no problems like coming un-done.
Absolutely love these. Some are a bit thin/delicate/flimsy but for the price, it doesnt bother me.
Brilliant product, holding its colour and doesn’t make your ankle black!
Very pretty but a bit flimsy
A little thicker and darker than expected but overall happy. Perfect adjustable clip. Quick delivery
Happy with the anklet, it looks nice. Lets see how long The gold colour lasts.
Looks so lovely on and almost a year later, it still looks lovely, I never take it off
Love it looks fab and not make ancle green, perfect for summer.
Very pretty, lots of different designs, good value for money
Love these, more than happy. Thank you!.😘
Top quality love the item and bag and box cool gift 🎁
This is cute and trendy. Will wear it all summer long
Lovely anklets, so pretty, value for money.
They are great. Love them all. Thank you
Love it, beautiful.