After receiving your order confirmation email, order(s) are processed within 1-3 business days (excluding weekends and holidays). When your order ships, you will receive an email notification from Ship Easy, including a tracking number you can use to check your status.*While we currently only ship to the US, we are actively working on expanding our shipping services to other countries. We appreciate your patience and look forward to serving you internationally soon.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US Warehouse are shipped through USPS.
Shipping time is subject to variation based on the destination and warehouse location. Please be aware that during high-demand seasons, the estimated delivery time may be extended. We appreciate your understanding and patience during these times. :
*This doesn’t include our 2-5 day processing time.Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 48 hours, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Orders can be canceled until they are shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
I bought it for my grandfather, and he absolutely loves it, and doesn't take it off at all. The green color is AMAZING, it changes if the light changes, very bright and beautiful. For my grandpa's wrist it’s perfect, but I believe it’s possible to remove some links and make it less, very convenient. If you don’t know the price you will never guess it, this watch looks like an expensive one, so cool.
I love my watch! It looks just like the picture. Sooo CUTE!! I just need to remove a few links to make it fit to my wrist.
I didn’t like adjusting it, it was too complicated, had to ask for help. But the watch itself is gorgeous.
The product as in the pictures, the stones and color are very beautiful, very good quality
Looked just like the picture my bestie loved it it’s just a little to big but it’s awesome
Beautiful the tone is perfect, with good details of very good quality is worth it
Doesn’t look cheap at all, like the dial and the colors, impressive
Beautiful very good quality and match the description
Nice, can be adjusted, super comfortable and pretty
Love the watch ! Jus like the picture, good quality.
The dial is too big for my wrist, gifted to my friend
Great quality watch , diamonds shine in the light
This green color of the dial is just great
Very nice watch I highly recommend
Good watch my brother was happy
I really love it. It looks very Original
Very good better than I expected
Super elegant, excellent quality
Gorgeous! Very very very bright!
Watch is absolutely stunning.
Excellent quality