Looking for a cozy piece to keep you warm during the cooler months?
Check out ! This sweatshirt is perfect for those chilly days and
nights. Plus, it has a hood to keep you extra warm. So don’t wait any
longer, order your !
is proudly made with 7x less water than
average manufacturers, in recycle-friendly facilities that also
guarantee zero sweatshop conditions. is Designed and printed in
California.
Our Airlume clean cotton is combed and ring-spun
for texture and feel unlike any other. is made of 50/50
cotton/polyester fleece. Machine wash: warm (max 40C or 105F); Bleach as
needed; Tumble dry: medium; Iron, steam or dry: low heat; Do not dry
clean.
is no ordinary piece of clothing. The
double-lined hood with matching drawstring, pouch pocket, and
double-needle stitching throughout provides a retail fit for clothing
that’s true to size.
Rib cuffs and bottom band with spandex for
enhanced stretch and recovery and made to last double-needle stitching
at shoulders, armholes, neck, waistband, and cuffs.
Actual product color may vary from the images shown. Every monitor or mobile display has a different capability to display colors, and every individual may see these colors differently. In addition, lighting conditions at the time the photo was taken can also affect an image’s color.
We are a small business and currently ship to the US ONLY. We are currently working on expanding our services to other countries in the near future. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We currently ship to the US Only.
How long does shipping take?
Shipping usually takes 3-5 business days not including 1-3 days for order processing.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Oprink (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://zelora.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
