After receiving your order confirmation email, order(s) are processed within 1-3 business days (excluding weekends and holidays). When your order ships, you will receive an email notification from Ship Easy, including a tracking number you can use to check your status.*While we currently only ship to the US, we are actively working on expanding our shipping services to other countries. We appreciate your patience and look forward to serving you internationally soon.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US Warehouse are shipped through USPS.
Shipping time is subject to variation based on the destination and warehouse location. Please be aware that during high-demand seasons, the estimated delivery time may be extended. We appreciate your understanding and patience during these times. :
*This doesn’t include our 2-5 day processing time.Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 48 hours, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Orders can be canceled until they are shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Excellent product at a very reasonable price. The bag is nice light pink color and pretty sturdy zippers. No unpleasant odor. I don’t use it for travelling but for everyday makeup and this bag can fit all my makeup essentials like lipsticks, brushes, mascara, eyeshadows, foundations, etc. If you are looking for a new high quality makeup bag – this is for sure the product for you. Recommend!
I was a little anxious about the bag quality but it’s by far the best makeup bag I've ever used! It’s great quality, perfect size for regular use as well as for travelling. Beautiful pink color and durable material. It perfectly fits all my girl stuff and has convenient slots for brushes. It’s worth the money. I definitely recommend it.
SUPER! I’m happy to add this pretty cosmetic bag to my collection. The bag is even better than I expected – cute design, sturdy zipper, super functional. Despite being light color it doesn’t get dirty easily even if it does - it’s very easy to wipe off. Definitely would recommend especially for the price!
Bought this bag for holding my makeup and I’m definitely satisfied with it. My product is a light pink makeup organizer with a gold sturdy zipper and a handle. Easy to use. No smell. I’ll get one more for my daughter!
I love it! This case seems very strong, lots of room. Perfect for my makeup. A good amount of slots allows to arrange my brushes perfectly that helps to simplify my life and I’m always ready to grab it and go.
This makeup organizer is very well made and absolutely cute! Perfect size for regular use as well as for travel, fits a lot of cosmetic stuff and I absolutely love brush holders! Great product!
It’s hard to fit my big brushes and beauty products into this. However, it seems long lasting and well made. I like the color.
I love this case but I thought it'd fit more.
There is nothing wrong with this makeup case! It looks exactly like the picture shows. Highly recommend!
Bought it as a gift for my daughter and she absolutely loved it! Very nice color and lots of room. Recommend.
This case is good for the price.