After receiving your order confirmation email, order(s) are processed within 1-3 business days (excluding weekends and holidays). When your order ships, you will receive an email notification from Ship Easy, including a tracking number you can use to check your status.*While we currently only ship to the US, we are actively working on expanding our shipping services to other countries. We appreciate your patience and look forward to serving you internationally soon.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US Warehouse are shipped through USPS.
Shipping time is subject to variation based on the destination and warehouse location. Please be aware that during high-demand seasons, the estimated delivery time may be extended. We appreciate your understanding and patience during these times. :
*This doesn’t include our 2-5 day processing time.Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 48 hours, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Orders can be canceled until they are shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
I love this watch so much, it’s my favourite accessory now! I wear it everyday, it matches any of my looks, it’s amazing. And the color is beautiful, not too bright, perfect with these rhinestones. The quality is good, better than I expected. I would like it to be waterproof, so I won’t worry about it when it’s raining, but I believe it will handle a small amount of water.
The model of this watch is nice, I like the form of the dial. It’s not really a circle, looks stylish. The stones are bright enough, I like it a lot!
Bought it for my mother and the dial is hard to read for her.
Very cute girly watch, quite bright and noticeable.
It's pretty, it doesn't weigh a lot, I like it.
It’s exactly what I wanted, thank you!
The watch is cute, everything is fine
Beautiful and elegant.
Excellent quality.