After receiving your order confirmation email, order(s) are processed within 1-3 business days (excluding weekends and holidays). When your order ships, you will receive an email notification from Ship Easy, including a tracking number you can use to check your status.*While we currently only ship to the US, we are actively working on expanding our shipping services to other countries. We appreciate your patience and look forward to serving you internationally soon.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US Warehouse are shipped through USPS.
Shipping time is subject to variation based on the destination and warehouse location. Please be aware that during high-demand seasons, the estimated delivery time may be extended. We appreciate your understanding and patience during these times. :
*This doesn’t include our 2-5 day processing time.Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 48 hours, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Orders can be canceled until they are shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Great product so far used it for about two days and it’s very convenient to use, especially with kids. They always ruin the chargers because they are being pulled constantly but this charger is easy to use and very efficient and kids are amazed that they can set their phones on top and it will charge. I will buy another one and will recommend this product.
We love our new chargers and it is so easy to just set them on top of the charging pad and let it charge. It charges as fast as any other charger I've had. My wife and I both have an iPhone 8 so we don't need anything in addition to charge them.
Great product. Great price point. My wife and I purchased the 2 pcs so we could each have one on our nightstand next to our bed. The chargers work exactly like it should and we enjoy the design and quality of materials. We are getting new iPhones for 2 kids for Christmas and we’re planning on purchasing two more charging pads again!
Absolutely love this product! It is so convenient to be able to just set the phone on the end table and let it charge overnight. My boyfriend and I both love it. I bought a second one to use for work And that's where I really see the best in it.
This charger will charge your phone in about an hour, even with it being on %1, which is decent and very convenient. It’s compact so it doesn’t take up much space. I’m happy with it!
I thought it’d be faster charging but as usual charger at home I'm happy with it
I got two of those chargers just recently and so far I am super happy with the product. Even with phone covers (rather thick, leather covers) they charge without interruptions, unlike other wireless chargers I've used.
Super easy set up. And surprised that several of our devices will charge on this. You don’t need to be super careful on how your device is placed on it. Super convenient for bedside.
I use the pad to charge my iPhone but have also charged my old Samsung. It works best with any device!!!
Wish these things could charge multiple items stacked on each other. Also wish my phone could charge the screen down. But I like it anyway
It came just as we were told; wrapped and obviously new. We've already used it and it works well.
Great product, great value! Very convenient and minimalist design that essentially blends into any area where it's placed.
I have to take off my phone case every time I charge it but all in all it is very convenient charger
Overall, happy with the charger. It works as expected.
Great product, does what it promises.
Happy customer so far.
Works perfectly with my galaxy S9 and my fiance's S7.
Really great product and you can't beat the price!
Just as advertised with very fast shipping.